Shift Lead: Store Ops & Customer Experience

Walgreens; Oakland (ME); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Oakland, ME is seeking a store associate with leadership experience to support opening/closing, cash handling, and customer service. The role focuses on delivering a delightful experience while ensuring accurate register operations and store readiness.

The position requires at least one year of leadership or supervisory work and fluency in English; PTCB certification or pharmacy license is preferred or required by state law where applicable.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring readiness for business.
• Completes product returns, refunds, cash drops, and provides change to cash registers.
• Models and delivers a distinctive customer experience.
• Engages with customers to assist with products and services and resolves issues.
• Acts as liaison between management and team when management is not present.
• Attends training and completes requested PPLs.

Skills

Leadership experience

Fluent English

Education

PTCB certification or pharmacy license

Job description

Walgreens in Oakland, ME is seeking a store associate with leadership experience to support opening/closing, cash handling, and customer service. The role focuses on delivering a delightful experience while ensuring accurate register operations and store readiness.

The position requires at least one year of leadership or supervisory work and fluency in English; PTCB certification or pharmacy license is preferred or required by state law where applicable.