Shift Lead: Store Ops & Customer Experience

CVS Health Corporation; Marlton (NJ); On-site; USD 25,000 - 36,000; Full time

Job summary

CVS Health Corporation in Marlton, NJ is seeking a Shift Supervisor to support the store management team, drive store execution and customer service excellence. This role leads the store staff when managers are not onsite and ensures opening and closing procedures are completed.

The position requires strong communication, supervision, and problem-solving skills; a high school diploma is preferred; weekend/overnight availability is expected.

Qualifications

• Strong deductive reasoning and analytical abilities.
• Proficient computer skills and effective communication.
• Willingness to work early mornings, overnight and weekends.

Responsibilities

• Lead store staff when no manager is onsite and ensure opening/closing procedures.
• Supervise crew by assigning, directing, and following up on activities.
• Communicate effectively with store management and crews.
• Assist customers with questions, problems and complaints.
• Maintain customer/patient confidentiality.
• Price merchandise and stock shelves.
• Execute displays and inventory of weekly, promotional and seasonal merchandise.
• Reset departments following POGs.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Education

High School Diploma or Equivalent

Job description

CVS Health Corporation in Marlton, NJ is seeking a Shift Supervisor to support the store management team, drive store execution and customer service excellence. This role leads the store staff when managers are not onsite and ensures opening and closing procedures are completed.

The position requires strong communication, supervision, and problem-solving skills; a high school diploma is preferred; weekend/overnight availability is expected.