Shift Lead: Store Ops & Customer Experience

Walgreens; Collierville (TN); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Collierville, TN is seeking a retail lead to open/close the store, manage cash, assist customers, and supervise team members in the manager's absence. The role focuses on delivering a distinctive customer experience while maintaining store standards and inventory accuracy.

The position requires 1 year of leadership or key holder experience and fluent English. It is a full-time, on-site role with opportunities to contribute to merchandising and daily store operations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash and opening procedures.
• Engages customers, assists with products and services, and resolves issues for a positive experience.
• Maintains store conditions, pricing, inventory, and basic bookkeeping tasks as needed.
• Coordinates with team for deliveries, returns, and vendor interactions.
• Ensures compliance with company policies and local regulations.

Skills

Leadership experience

English fluency

Job description

Walgreens Co. in Collierville, TN is seeking a retail lead to open/close the store, manage cash, assist customers, and supervise team members in the manager's absence. The role focuses on delivering a distinctive customer experience while maintaining store standards and inventory accuracy.

The position requires 1 year of leadership or key holder experience and fluent English. It is a full-time, on-site role with opportunities to contribute to merchandising and daily store operations.