Shift Lead: Elevate Customer Experience & Store Operations

Walgreens; Green Bay (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a store associate in Wisconsin to support opening and closing, handle cash and refunds, and assist with inventory and pricing tasks. The role emphasizes delivering a distinctive customer experience and maintaining store standards.

You will greet customers, answer questions, and help ensure smooth daily operations, including back‑door logistics for deliveries and adherence to policies. Knowledge of store systems and teamwork is essential.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, and cash drops to the safe.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues to ensure a positive experience.
• Assist with inventory counts and pricing changes to support accurate store merchandising.
• Assist with exterior and interior maintenance and display development as required.

Skills

Leadership experience

Cash handling

Customer service

Store operations

Job description

Walgreens is seeking a store associate in Wisconsin to support opening and closing, handle cash and refunds, and assist with inventory and pricing tasks. The role emphasizes delivering a distinctive customer experience and maintaining store standards.

You will greet customers, answer questions, and help ensure smooth daily operations, including back‑door logistics for deliveries and adherence to policies. Knowledge of store systems and teamwork is essential.