Shift Lead - Store Operations & Service

Walgreens Co.; Issaquah (WA); Presencial; USD 25 000 - 32 000; Tempo integral

Resumo da oferta

Walgreens Co. in Issaquah, WA is seeking a team member to support store operations and customer experience. You will open/close the store in management's absence, handle cash and refunds, assist with vendor deliveries, pricing, and displays, and help maintain inventory accuracy.

The role emphasizes delivering a distinctive customer experience, greeting customers, resolving issues, and ensuring compliance with store policies and local laws. Prior leadership and English fluency are required.

Qualificações

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsabilidades

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services; resolves issues to ensure a positive experience.
• Keeps store keys and assists with vendor deliveries, pricing updates, displays, and inventory accuracy.
• Maintains clean, organized store conditions and assists with backroom and front-end tasks as needed.
• Ensures compliance with applicable laws regarding regulated products and store policies.

Conhecimentos

Leadership experience

Customer service

English fluency

Cash handling

Store operations knowledge

Descrição da oferta de emprego

Walgreens Co. in Issaquah, WA is seeking a team member to support store operations and customer experience. You will open/close the store in management's absence, handle cash and refunds, assist with vendor deliveries, pricing, and displays, and help maintain inventory accuracy.

The role emphasizes delivering a distinctive customer experience, greeting customers, resolving issues, and ensuring compliance with store policies and local laws. Prior leadership and English fluency are required.