Store Operations & Customer Experience Leader

Walgreens Co.; Spokane Valley (WA); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens Co. in Spokane Valley, WA seeks a store support associate to open and close the store when management is absent, handle cash and POS tasks, and ensure a welcoming customer experience.

You will assist with inventory, pricing, displays, and backroom operations while supporting daily store maintenance and vendor deliveries. The role emphasizes reliable English communication, one year of leadership or key-holder experience, and relevant regulatory and safety awareness.

Qualifications

• One year of leadership, supervisory, or retail key-holder experience.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license per state requirements.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested to cash registers.
• Engage customers to deliver a delightful experience and resolve questions.
• Assist with inventory accuracy, pricing changes, merchandising, and backroom organization.
• Assist with vendor deliveries and exterior/interior store maintenance as needed.
• Support pharmacy out window and regulatory compliance tasks as requested.

Skills

Leadership experience

Customer service

Cash handling

English fluency

Education

PTCB certification

Pharmacy license

Job description

Walgreens Co. in Spokane Valley, WA seeks a store support associate to open and close the store when management is absent, handle cash and POS tasks, and ensure a welcoming customer experience.

You will assist with inventory, pricing, displays, and backroom operations while supporting daily store maintenance and vendor deliveries. The role emphasizes reliable English communication, one year of leadership or key-holder experience, and relevant regulatory and safety awareness.