Shift Lead: Store Operations & Customer Experience

Walgreens; Springdale (AR); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking an on-site, full-time team member to support store operations and customer service. You will help with opening/closing, cash handling, pricing and shelf maintenance, and assist in inventory controls while delivering an exceptional shopping experience for customers.

The role emphasizes compliance, teamwork, and readiness to support store operations in the absence of management. Strong English communication is required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Knowledge of store inventory control is preferred.
• PTCB certification or pharmacy license may be required by state.

Responsibilities

• Opens and closes the store in the absence of management, including cash handling and ensuring readiness for business day.
• Handles returns, refunds, cash drops, and provides change at registers.
• Delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Retail key holder

Customer service

Education

PTCB certification or pharmacy license

Tools

Store systems

Job description

Walgreens is seeking an on-site, full-time team member to support store operations and customer service. You will help with opening/closing, cash handling, pricing and shelf maintenance, and assist in inventory controls while delivering an exceptional shopping experience for customers.

The role emphasizes compliance, teamwork, and readiness to support store operations in the absence of management. Strong English communication is required.