Shift Lead: Store Operations & Customer Experience

Walgreens Co.; Hoffman Estates (IL); Sur place; USD 24 000 - 31 000; Plein temps

Résumé du poste

Walgreens Co. is seeking a store associate who can open and close the store in the absence of management, handle cash, assist with deliveries, and ensure the floor and stock room are ready for business.

The role includes processing returns, refunds, and cash drops while delivering an outstanding customer experience. The ideal candidate will have at least one year of leadership or supervisory experience, be fluent in English, and support store operations, inventory, pricing, and customer service

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsabilités

• Opens and closes the store in the absence of store management, including start-ups and cash handling.
• Completes product returns, refunds, and cash drops to the safe; provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues to ensure a positive experience and shares service best practices.

Connaissances

Leadership experience

Fluent English

Description du poste

Walgreens Co. is seeking a store associate who can open and close the store in the absence of management, handle cash, assist with deliveries, and ensure the floor and stock room are ready for business.

The role includes processing returns, refunds, and cash drops while delivering an outstanding customer experience. The ideal candidate will have at least one year of leadership or supervisory experience, be fluent in English, and support store operations, inventory, pricing, and customer service