Shift Lead: Store Operations & Customer Experience

Walgreens Co.; Franklin Township (NJ); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens Co. in New Jersey is seeking a reliable store team member who will open and close the store when management is not present, perform cash handling, and ensure the floor and stockroom are ready for business.

The role requires greeting customers, assisting with products and services, and resolving issues to deliver a positive experience. You will support inventory accuracy, participate in pricing and displays, and assist with vendor deliveries and back‑office tasks while maintaining

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, handling start-ups and cash handling.
• Completes product returns, refunds, and cash drops, providing change as requested.
• Models and delivers a distinctive customer experience.
• Engages customers by greeting and assisting with products and services; resolves issues to ensure satisfaction.
• Maintains inventory accuracy across stockroom and floors; supports pricing and signage per policy.

Skills

Leadership experience

English proficiency

Education

PTCB certification or state pharmacy license

Job description

Walgreens Co. in New Jersey is seeking a reliable store team member who will open and close the store when management is not present, perform cash handling, and ensure the floor and stockroom are ready for business.

The role requires greeting customers, assisting with products and services, and resolving issues to deliver a positive experience. You will support inventory accuracy, participate in pricing and displays, and assist with vendor deliveries and back‑office tasks while maintaining