Shift Lead: Customer Experience & Store Operations

Walgreens Co.; Township of Washington (NJ); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens Co. in New Jersey is seeking a dedicated team member to open and close the store in the absence of management, handling required systems and cash tasks to ensure readiness for the business day. This role supports backdoor deliveries and maintains orderly store operations.

The position focuses on delivering a distinctive customer experience, greeting customers, resolving issues, and helping teammates with inventory and pricing tasks to keep displays accurate and appealing.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Store inventory control knowledge preferred.

Responsibilities

• Opens and closes the store in the absence of management, including required system start-ups and cash handling.
• Completes product returns, refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive customer experience.
• Assists with and coaches team members on vendor orders and backdoor deliveries.

Skills

Leadership

Customer service

Fluent English

Education

PTCB certification

Pharmacy license

Job description

Walgreens Co. in New Jersey is seeking a dedicated team member to open and close the store in the absence of management, handling required systems and cash tasks to ensure readiness for the business day. This role supports backdoor deliveries and maintains orderly store operations.

The position focuses on delivering a distinctive customer experience, greeting customers, resolving issues, and helping teammates with inventory and pricing tasks to keep displays accurate and appealing.