Shift Lead: Customer Experience & Store Ops

Walgreens Co.; Piscataway Township (NJ); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens Co. is seeking a dependable team member in New Jersey to support store operations as a key carrier/shift leader. You will help open and close the store, manage cash handling, and ensure shelves and backrooms are ready for the business day.

Responsibilities include processing returns, refunds, and price changes while delivering a friendly, customer-focused experience. You will assist with inventory control and merchandising per store policies to maintain accurate stock levels.

Qualifications

• One year of prior retail work experience as a retail key carrier or shift leader.
• Fluent in reading, writing, and speaking English.
• Knowledge of store inventory control is preferred.
• Valid PTCB certification or state pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of store management and manage cash handling.
• Process returns, refunds, and cash drops; assist with pricing and stock.
• Deliver a distinctive and delightful customer experience.
• Assist with inventory accuracy and display setups as directed.

Skills

Retail experience

English fluency

Leadership

Education

PTCB certification or pharmacy license

Job description

Walgreens Co. is seeking a dependable team member in New Jersey to support store operations as a key carrier/shift leader. You will help open and close the store, manage cash handling, and ensure shelves and backrooms are ready for the business day.

Responsibilities include processing returns, refunds, and price changes while delivering a friendly, customer-focused experience. You will assist with inventory control and merchandising per store policies to maintain accurate stock levels.