Store Shift Lead - Customer Experience & Operations

Walgreens; Newberg (OR); On-site; USD 25,000 - 29,000; Part time

Job summary

Walgreens in Newberg, OR is seeking a part-time Retail Key Holder to support store leadership in opening and closing duties and provide excellent customer service. You will handle cash, process transactions, and help maintain merchandising standards while ensuring compliance with store policies.

The role emphasizes team leadership, operational accuracy, and a proactive approach to customer engagement to deliver a seamless shopping experience.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management.
• Handle cash, perform refunds, and process store transactions.
• Deliver a distinctive customer experience and assist customers with products and services.
• Maintain accurate inventory counts and price changes per local regulations.
• Assist with vendor deliveries and backroom operations.
• Support store displays and merchandising.
• Ensure compliance with policies and procedures.

Skills

Customer service

Leadership

Cash handling

Team coaching

Store operations

Tools

POS system

Cash register

Inventory software

Job description

Walgreens in Newberg, OR is seeking a part-time Retail Key Holder to support store leadership in opening and closing duties and provide excellent customer service. You will handle cash, process transactions, and help maintain merchandising standards while ensuring compliance with store policies.

The role emphasizes team leadership, operational accuracy, and a proactive approach to customer engagement to deliver a seamless shopping experience.