Shift Lead: Start at $15/hr + Tips, Growth Path

Tropical Smoothie Cafe; Watertown (SD); On-site; USD 17,000 - 24,000; Full time

Job summary

Tropical Smoothie Cafe is seeking a Shift Leader to drive exceptional guest experiences while leading a team on a fast-paced cafe floor. You will model professionalism, supervise staff, and ensure daily operations meet Tropical Smoothie Cafe standards.

This role emphasizes hospitality, teamwork, and compliance with safety policies. Responsibilities include customer service, food preparation, cash handling, and maintaining a clean, welcoming environment.

Qualifications

• Requires ability to work as part of a team to serve guests.
• Shift Leaders act as role models and trainers on shift.
• Must be 18 years or older to comply with policy.

Responsibilities

• Interacts with customers and crew to deliver hospitality.
• Delivers Unparalleled Hospitality at each visit.
• Assists with food preparation and service to Tropical Smoothie Cafe standards.
• Maintains cleanliness and organization of kitchen, dining area, and restrooms.
• Operates the register, handles cash, and manages drawer as required.
• Monitors safety and security policies and enforces them during shifts.

Skills

Customer service

Leadership

Cash handling

Food safety

Job description

Tropical Smoothie Cafe is seeking a Shift Leader to drive exceptional guest experiences while leading a team on a fast-paced cafe floor. You will model professionalism, supervise staff, and ensure daily operations meet Tropical Smoothie Cafe standards.

This role emphasizes hospitality, teamwork, and compliance with safety policies. Responsibilities include customer service, food preparation, cash handling, and maintaining a clean, welcoming environment.