Shift Lead & Trainer — Flexible Hours, Growth Path

Dyne-Hospitality-Group; Montgomery (AL); On-site; USD 14,000 - 18,000; Full time

Job summary

Tropical Smoothie Cafe - Shift Leader AL037 in Montgomery, AL is seeking a capable leader to oversee cafe operations during shifts, maintain brand standards, manage labor and training, and ensure customer satisfaction. You will mentor crew members and drive performance in a fast-paced setting while embodying our core values.

Starting wage ranges from $10.00 to $13.00 per hour with flexible hours; shifts can start as early as 5:00 AM or extend to midnight based on café hours.

Qualifications

• Excellent verbal and written communication skills.
• Excellent management and supervisory skills.
• Strong working knowledge of Excel and Word, and ability to learn to use other computer software programs
• Must have strong mathematical, analytical and problem solving skills
• Must be able to read, understand and follow instructions

Responsibilities

• Assist in inventory training, when necessary.
• Drive brand values and standards through training and development activities.
• Assist with the coaching, training, and development of management and crew members.
• Assist with hiring & staffing needs while focusing on the critically under-staffed cafes.
• Provide support for any new software rollouts and training.
• Ensure team member training programs are executed per TSC & DYNE standards.
• Interacts with crew members, customers, and vendors using DYNE’s core values
• Delivers “Unparalleled Hospitality” to each customer that visits our cafe.
• Knowledgeable and proficient in each position within the cafe.
• Trains and coaches crew members during each shift to ensure brand standards are upheld.
• Uses tools to accomplish goals, manage labor and control inventory using MyInventory.
• Performs any additional tasks necessary to run the cafe.

Skills

Leadership

Communication

Staffing

Training

Problem solving

Time management

Tools

Excel

Word

Job description

Tropical Smoothie Cafe - Shift Leader AL037 in Montgomery, AL is seeking a capable leader to oversee cafe operations during shifts, maintain brand standards, manage labor and training, and ensure customer satisfaction. You will mentor crew members and drive performance in a fast-paced setting while embodying our core values.

Starting wage ranges from $10.00 to $13.00 per hour with flexible hours; shifts can start as early as 5:00 AM or extend to midnight based on café hours.