Shift Lead: Service Mastery & Team Coach

Burger King; Ozark (MO); On-site; USD 32,000 - 46,000; Full time

Job summary

Burger King in the United States is seeking a Shift Manager to support day-to-day operations, coach team members, ensure food safety, and drive service excellence on your shift.

Responsibilities include supervising and supporting the team, handling shift paperwork and cash deposits, maintaining a clean and organized environment, training staff, and monitoring shift performance while communicating with leadership.

Qualifications

• 6+ months of QSR or retail experience.
• Lead a team with enthusiasm and fairness.
• Dependable and self-motivated.
• ServSafe certification is a plus.

Responsibilities

• Supervise and support team members during your shift.
• Ensure guest satisfaction through high standards of service and quality.
• Handle shift-related paperwork, cash handling, and deposits.
• Maintain a clean, safe, and organized environment.
• Train and coach team members.
• Monitor shift performance and communicate with leadership.

Skills

QSR/retail experience

Team leadership

Customer service

Education

ServSafe certification (preferred)

Job description

Burger King in the United States is seeking a Shift Manager to support day-to-day operations, coach team members, ensure food safety, and drive service excellence on your shift.

Responsibilities include supervising and supporting the team, handling shift paperwork and cash deposits, maintaining a clean and organized environment, training staff, and monitoring shift performance while communicating with leadership.