Shift Lead - Retail Ops & Customer Experience

Walgreens Co.; O’Fallon (MO); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Missouri is seeking a store operations associate to support opening and closing the store, handle cash and returns, and ensure the floor and stock room are ready for business. The role emphasizes delivering a distinctive customer experience and accurate cashiering.

The position requires at least one year of leadership or key holder experience and fluency in English, with preferred knowledge of store inventory control and state certifications where applicable.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing and speaking English.
• Knowledge of store inventory control (preferred).
• Obtains and maintains required state certifications or licenses (PTCB/pharmacy license as applicable).

Responsibilities

• Opens and closes the store in the absence of store management, including start-ups and cash handling.
• Completes product returns, order voids, refunds, cash drops, and provides change to registers.
• Models and delivers a distinctive customer experience.
• Serves as liaison between management and team; communicates tasks when management is not present.
• Attends training and completes requested PPLs.

Skills

Leadership experience

English proficiency

Job description

Walgreens Co. in Missouri is seeking a store operations associate to support opening and closing the store, handle cash and returns, and ensure the floor and stock room are ready for business. The role emphasizes delivering a distinctive customer experience and accurate cashiering.

The position requires at least one year of leadership or key holder experience and fluency in English, with preferred knowledge of store inventory control and state certifications where applicable.