Shift Lead - Retail Operations & Customer Experience

Walgreens; Berkeley Heights (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Berkeley Heights, NJ is seeking a dedicated team member to open/close the store in the absence of management, handle cash, assist customers, and ensure readiness for business. You may also be responsible for opening the back door for deliveries and assisting with vendor coordination.

The role emphasizes delivering a distinctive customer experience, managing inventory, pricing, and basic bookkeeping, while complying with policies and state laws on regulated products.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open/close the store in the absence of management and manage cash handling.
• Assist customers, resolve issues, and ensure a delightful customer experience.
• Maintain inventory accuracy and execute basic pricing and signage tasks.

Skills

Leadership experience

Customer service

Fluent English

Education

PTCB certification or pharmacy license

Job description

Walgreens in Berkeley Heights, NJ is seeking a dedicated team member to open/close the store in the absence of management, handle cash, assist customers, and ensure readiness for business. You may also be responsible for opening the back door for deliveries and assisting with vendor coordination.

The role emphasizes delivering a distinctive customer experience, managing inventory, pricing, and basic bookkeeping, while complying with policies and state laws on regulated products.