Shift Lead - Restaurant Team Leader & Guest Experience

Angry Chickz; Avondale, Northern (AZ, KY); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Angry Chickz in Avondale, AZ seeks a Shift Lead to guide and mentor the team, ensure smooth operations, and deliver excellent guest experiences. You will oversee shifts, assist with cooking and service tasks, and uphold safety and cleanliness standards.

The role requires leadership experience, strong communication, and flexibility to work various shifts, including weekends, with a focus on customer satisfaction.

Qualifications

• Leadership experience in a team setting
• Strong interpersonal and communication skills
• Ability to stay calm and effective under pressure
• Flexibility to cover various shifts, including weekends
• Commitment to customer satisfaction and company standards

Responsibilities

• Monitors team deployment according to the schedule
• Conducts shift walk-through and opens/closes operations
• Engages with guests to ensure service standards
• Performs food prep or service tasks when needed
• Maintains restaurant cleanliness
• Completes shift administration and banking tasks
• Monitors food preparation methods, recipes and portions
• Ensures health regulation compliance
• Monitors break and meal periods
• Trains and guides new team members

Skills

Leadership experience

Interpersonal skills

Communication skills

Working under pressure

Shift flexibility

Customer focus

Education

High school diploma

Job description

Angry Chickz in Avondale, AZ seeks a Shift Lead to guide and mentor the team, ensure smooth operations, and deliver excellent guest experiences. You will oversee shifts, assist with cooking and service tasks, and uphold safety and cleanliness standards.

The role requires leadership experience, strong communication, and flexibility to work various shifts, including weekends, with a focus on customer satisfaction.