Shift Lead - Elevate Service & Team Excellence

Angry Chickz; Oceanside (CA); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Angry Chickz in Oceanside, CA is seeking a Shift Lead to guide the team, ensure smooth operations, and deliver great guest experiences. You will oversee opening and closing, monitor performance, and uphold service standards in a fast-paced restaurant.

Responsibilities include supervising deployment, assisting with food prep, maintaining cleanliness, training new staff, and ensuring compliance with safety and health regulations. Bilingual abilities are a plus.

Qualifications

• Experience in a leadership role in food/service preferred.
• Excellent interpersonal and communication skills.
• Ability to handle high-pressure situations calmly and efficiently.
• Flexibility to work different shifts, including weekends and holidays.
• Commitment to company standards and customer satisfaction.

Responsibilities

• Monitors team deployment according to schedule.
• Conducts shift walkthroughs to open, transition, and close the restaurant.
• Engages with guests to ensure service standards.
• Assists with food preparation and service when necessary.
• Maintains restaurant cleanliness and safety compliance.
• Completes shift administration and banking tasks.
• Trains and guides new team members.

Skills

Leadership

Customer service

Communication

Calm under pressure

Shift scheduling

Spanish language helpful

Education

High school diploma or equivalent

Job description

Angry Chickz in Oceanside, CA is seeking a Shift Lead to guide the team, ensure smooth operations, and deliver great guest experiences. You will oversee opening and closing, monitor performance, and uphold service standards in a fast-paced restaurant.

Responsibilities include supervising deployment, assisting with food prep, maintaining cleanliness, training new staff, and ensuring compliance with safety and health regulations. Bilingual abilities are a plus.