Restaurant Shift Lead - Flexible Shifts

Angry Chickz; San Dimas (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Angry Chickz in California is seeking a Shift Lead to guide the team and ensure smooth operations while delivering exceptional guest experiences. You will oversee opening, transitioning, and closing tasks, supervise staff, and engage with customers to maintain high service standards.

You will also support some food preparation, maintain cleanliness, manage shift records, and address guest concerns with professionalism. Flexibility for weekends/holidays is required in this fast-paced environment.

Qualifications

• Proven experience in a leadership role, preferably in the food and service industry.
• Exceptional interpersonal and communication skills.
• Ability to handle high-pressure situations calmly and efficiently.
• Flexibility to work different shifts, including weekends and holidays.
• Commitment to upholding company standards and ensuring customer satisfaction.

Responsibilities

• Monitors Team deployment as schedule dictates.
• Conducts shift walk-through and completes opening, transitioning, and closing tasks.
• Engages with all guests to ensure our service and enjoyment standards are delivered.
• Performs some food preparation or service tasks when necessary.
• Ensures cleanliness standards are maintained throughout the restaurant.
• Completes shift administration and banking tasks.
• Monitors food preparation methods, recipes, and portion sizes.
• Monitors compliance with all health department regulations regarding restaurant cleanliness, food preparation and temperature control.
• Ensures team members follow break and meal period schedules as mandated.
• Addresses and resolves customer concerns or feedback in a professional and constructive manner.
• Trains and guides new team members, setting the standard for what's expected.

Skills

Leadership experience

Interpersonal skills

Communication skills

Operations management

Education

High school diploma or equivalent

Job description

Angry Chickz in California is seeking a Shift Lead to guide the team and ensure smooth operations while delivering exceptional guest experiences. You will oversee opening, transitioning, and closing tasks, supervise staff, and engage with customers to maintain high service standards.

You will also support some food preparation, maintain cleanliness, manage shift records, and address guest concerns with professionalism. Flexibility for weekends/holidays is required in this fast-paced environment.