Restaurant Leader: Operations & Guest Experience Lead

Angry Chickz; California (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Angry Chickz is seeking a General Manager to oversee daily restaurant operations, staff development, scheduling, and guest satisfaction. You will manage inventory, ordering, and costs while upholding the brand's standards.

The role requires leadership, training design knowledge, and a commitment to safety and quality. You will drive profits, ensure compliance with health regulations, and foster a positive team culture.

Qualifications

• Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
• Understanding the implications of new information for both current and future problem-solving and decision-making.

Responsibilities

• Attract, recruit, develop, and retain team members that embrace the vision, values, and culture of Angry Chickz
• Prepare team schedules and assign specific duties for each shift.
• Maintain high levels of engagement with guests and team members
• Responsible for active guest frequency and recovery
• Quality standards of service and guest satisfaction
• Monitor food preparation methods, recipes, and portion sizes
• Monitor compliance with health department regulations regarding restaurant cleanliness, food preparation and temperature control
• Plan and execute seasonal offers and promotions with other departments as needed
• Review and manage P&L statements to measure productivity and restaurant sales goal.

Education

Curriculum design

English language proficiency

Public safety knowledge

Active learning

Job description

Angry Chickz is seeking a General Manager to oversee daily restaurant operations, staff development, scheduling, and guest satisfaction. You will manage inventory, ordering, and costs while upholding the brand's standards.

The role requires leadership, training design knowledge, and a commitment to safety and quality. You will drive profits, ensure compliance with health regulations, and foster a positive team culture.