Shift Lead, Restaurant Ops & Customer Excellence

Papa John's International; Sussex (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Papa John's International in Wisconsin seeks a Restaurant Supervisor to oversee shifts, ensure quality products, and drive customer satisfaction. The role focuses on executing company policies, maintaining standards, and supporting profitability through efficient operations.

The candidate will lead a team, train staff, manage cash, and ensure compliance with safety and security guidelines while upholding brand standards in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Stable employment history preferred.
• Strong numeric and cash handling skills.
• Ability to train and lead a team.

Responsibilities

• Supervise shifts and maintain adequate staffing levels.
• Ensure quality product preparation and address customer concerns promptly.
• Assist in achieving sales and profit goals through effective service and operations.
• Maintain restaurant standards for safety, cleanliness, and inventory control.

Skills

Attention to Detail

Commitment to Task

Customer Focused

Initiative

Relationship Management

Teamwork

Cash management skills

Education

High School diploma or GED

Job description

Papa John's International in Wisconsin seeks a Restaurant Supervisor to oversee shifts, ensure quality products, and drive customer satisfaction. The role focuses on executing company policies, maintaining standards, and supporting profitability through efficient operations.

The candidate will lead a team, train staff, manage cash, and ensure compliance with safety and security guidelines while upholding brand standards in a fast-paced environment.