Shift Lead, Restaurant — Drive Guest Experience & Ops

Qdoba Restaurants; Holland (MI); On-site; USD 21,352 - 24,108; Full time

Benefits offered by this job

Medical, Dental, Vision, & 401k for eligible employees

PTO (including vacation and sick)

Tuition reimbursement

Job summary

A leading restaurant chain in Holland, Michigan, is looking for a Shift Lead to oversee daily operations, ensure excellent guest service, and support the General Manager in training and managing staff. Candidates should possess a high school diploma, at least six months of restaurant experience, and strong communication skills. The role offers a competitive hourly pay range of $15.50 - $17.50 and benefits including medical, dental, vision, and 401k for eligible employees.

Qualifications

• Must be at least 18 years old to comply with laws.
• 6+ months of restaurant operations experience required.
• Ability to effectively interact with guests and team members.

Responsibilities

• Maintain brand standards for cleanliness and service.
• Support General Manager in training team members.
• Interact with guests for efficient service and resolution of issues.
• Monitor operational performance and financial metrics.

Skills

Communication in English

ServSafe certified (in some states)

Mathematical skills

Basic computer/POS skills

Spanish comprehension

Education

High school diploma or equivalent

Job description

A leading restaurant chain in Holland, Michigan, is looking for a Shift Lead to oversee daily operations, ensure excellent guest service, and support the General Manager in training and managing staff. Candidates should possess a high school diploma, at least six months of restaurant experience, and strong communication skills. The role offers a competitive hourly pay range of $15.50 - $17.50 and benefits including medical, dental, vision, and 401k for eligible employees.