Shift Lead – Prestige Beauty & Customer Experience

The Estée Lauder Companies Inc.; Grove City (Mercer County); On-site; USD 25,000 - 40,000; Part time

Benefits offered by this job

Health insurance

Paid holidays

Employee discounts

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in delivering exceptional customer service and store operations.

You will coach and mentor the sales team, ensuring accurate cash handling and end-of-day reconciliation while opening and closing the store on a rota basis. Ideal candidates will have retail experience, preferably in cosmetics, and a proven track record in supervising teams, delivering authentic customer service during

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets.
• Experience with cash reconciliation and opening/closing procedures.

Responsibilities

• Support Store Manager and Assistant Manager to ensure smooth store operations.
• Lead by example to deliver outstanding customer service.
• Open and close the store as needed and perform cash reconciliation.

Skills

Retail experience

Coaching

Cash handling

Leadership

Tools

POS software

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in delivering exceptional customer service and store operations.

You will coach and mentor the sales team, ensuring accurate cash handling and end-of-day reconciliation while opening and closing the store on a rota basis. Ideal candidates will have retail experience, preferably in cosmetics, and a proven track record in supervising teams, delivering authentic customer service during