Shift Lead: Pet Care Team Leader & Client Service

Bfcareers; La Mesa (CA); On-site; USD 58,311,000 - 74,501,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off

Job summary

Banfield Pet Hospital is seeking a Shift Lead to help supervise the veterinary team and support the Practice Manager and Chief of Staff in guiding the team to maximize productivity and profitability of the hospital.

The role focuses on providing professional, efficient client service, ensuring quality medical care, associate engagement, and adherence to Banfield dress and grooming guidelines while fostering a productive environment. Weekend and evening shifts are required.

Qualifications

• Minimum two years of veterinary hospital experience.
• You must be 18 years of age or older.
• We are a drug-free, smoke-free, equal opportunity employer.

Responsibilities

• Assist and support hospital leadership to develop an efficient, productive team.
• Follow Banfield protocols and practices to achieve priorities while building culture and brand.
• Provide day-to-day supervision and ensure quality medical care and exceptional client service.
• Communicate effectively with clients and internal stakeholders.

Skills

Veterinary hospital experience

Job description

Banfield Pet Hospital is seeking a Shift Lead to help supervise the veterinary team and support the Practice Manager and Chief of Staff in guiding the team to maximize productivity and profitability of the hospital.

The role focuses on providing professional, efficient client service, ensuring quality medical care, associate engagement, and adherence to Banfield dress and grooming guidelines while fostering a productive environment. Weekend and evening shifts are required.