Shift Lead: Own the Shift, Lead the Crew

Whistle Express Car Wash; Wilson (NC); On-site; USD 21,000 - 25,000; Full time

Job summary

Whistle Express Car Wash is seeking a Shift Lead to set the standard on the lot. You’ll run shifts when management isn’t on-site, lead the team, and ensure clean, well-served guest experiences.

You will greet customers, explain wash options, promote memberships, and coach teammates to maintain Whistle’s Sparkle Assurance. This role demands physical activity, outdoor work, and leadership presence.

Qualifications

• Previous leadership or supervisory experience.
• Strong guest-service orientation.
• Ability to guide a team outdoors at pace.

Responsibilities

• Greet customers and provide a positive, friendly experience.
• Direct vehicles into wash tunnel and ensure proper positioning.
• Monitor equipment and report malfunctions.
• Lead the team during shifts and delegate tasks.
• Uphold safety protocols and maintain site cleanliness.

Skills

Leadership

Customer Service

Communication

Outdoors

Job description

Whistle Express Car Wash is seeking a Shift Lead to set the standard on the lot. You’ll run shifts when management isn’t on-site, lead the team, and ensure clean, well-served guest experiences.

You will greet customers, explain wash options, promote memberships, and coach teammates to maintain Whistle’s Sparkle Assurance. This role demands physical activity, outdoor work, and leadership presence.