Shift Lead: Outdoor Gear Retail Leader

5.11, Inc.; Katy (TX); Hybrid; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee discounts

401(k) with match

Paid time off

Job summary

5.11, Inc. in Katy, TX is seeking a Sales Supervisor (Shift Lead) to join our store leadership team and help us exceed customer expectations.

You’ll lead by example, coach associates, support merchandising and stock, and uphold operational standards to deliver the 5.11 EDGE experience. Pay ranges from $15.00 to $17.00 per hour, with benefits including health, dental and vision insurance, 401(k) with match, paid time off, and employee discounts.

Qualifications

• Retail or customer service experience required.
• Leadership potential and ability to coach others.
• Passion for outdoor gear and performance-driven retail.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards throughout the store, ensuring customer focus, compliance, and operational excellence.

Skills

Customer service mindset

Leadership

Teamwork

Retail experience

Job description

5.11, Inc. in Katy, TX is seeking a Sales Supervisor (Shift Lead) to join our store leadership team and help us exceed customer expectations.

You’ll lead by example, coach associates, support merchandising and stock, and uphold operational standards to deliver the 5.11 EDGE experience. Pay ranges from $15.00 to $17.00 per hour, with benefits including health, dental and vision insurance, 401(k) with match, paid time off, and employee discounts.