Shift Lead: Elevate Outdoor Gear Retail

5.11, Inc.; McAllen (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Employee discounts on 5.11 gear

Health, dental, and vision insurance

401(k) program with employer match

Job summary

5.11, Inc. in McAllen, TX is seeking a Sales Supervisor (Shift Lead) to partner with store leadership to deliver exceptional customer experiences while upholding brand standards.

You will model teamwork, coach associates, and ensure flawless execution of merchandising, stock organization, and store visuals in a fast-paced environment. The role offers a pay range of $14.16–$16.50 per hour, health/dental/vision insurance, and a comprehensive benefits program.

Qualifications

• Retail or customer service experience, preferably in specialty or performance-driven retail.
• Enthusiastic, eager to learn and team-oriented.
• Drive for teamwork, problem-solving, and maintaining high standards.
• Passion for tactical, outdoor, or fitness gear.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards throughout the store, ensuring customer focus, compliance, and operational excellence.

Skills

Customer service

Team leadership

Merchandising

Store operations

Job description

5.11, Inc. in McAllen, TX is seeking a Sales Supervisor (Shift Lead) to partner with store leadership to deliver exceptional customer experiences while upholding brand standards.

You will model teamwork, coach associates, and ensure flawless execution of merchandising, stock organization, and store visuals in a fast-paced environment. The role offers a pay range of $14.16–$16.50 per hour, health/dental/vision insurance, and a comprehensive benefits program.