Shift Lead - Outdoor Gear Retail Leader

5.11; Fenton (AL); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Growth opportunities

Purpose-driven culture

Job summary

5.11 is a purpose-driven lifestyle brand, rooted in performance, durability, and versatility. The Sales Supervisor (Shift Lead) in our stores partners with the Store Manager to deliver an exceptional customer experience, lead a high-energy team, and uphold the standards that define a 5.11 store.

This role offers stepping into leadership, opportunities to grow your skills, and a visible impact in a fast-paced, results-driven environment—while supporting merchandising, stock organization, and

Qualifications

• Experience in retail or customer service.
• Able to lead a team and work with store leadership.
• Passion for outdoor or performance gear.
• Strong problem-solving and standards orientation.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards of customer focus, compliance, and operational excellence.

Skills

Retail experience

Customer service

Team leadership

Visual merchandising

Job description

5.11 is a purpose-driven lifestyle brand, rooted in performance, durability, and versatility. The Sales Supervisor (Shift Lead) in our stores partners with the Store Manager to deliver an exceptional customer experience, lead a high-energy team, and uphold the standards that define a 5.11 store.

This role offers stepping into leadership, opportunities to grow your skills, and a visible impact in a fast-paced, results-driven environment—while supporting merchandising, stock organization, and