Shift Lead — Outdoor Gear Retail Leader

5.11 Tactical; BLOOMINGTON (MN); Hybrid; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discounts on 5.11 gear

Job summary

5.11, Inc. in Bloomington, MN is looking for a Sales Supervisor (Shift Lead) to help deliver an exceptional customer experience and lead a fast-paced store team at our Mall of America location. This role offers leadership growth and a chance to make a visible impact in a performance-driven environment.

Join us to foster teamwork, drive operational excellence, support visual standards, and empower associates while enjoying employee discounts on 5.11 gear and a flexible, customer-focused culture.

Qualifications

• Retail or customer service experience, preferably in specialty or performance-driven retail.
• Empowered, enthusiastic, and eager to learn.
• A drive for teamwork, problem-solving, and maintaining high standards.
• Passion for tactical, outdoor, or fitness gear.
• Employee discounts on 5.11 gear.
• Flexible schedule and supportive team environment.
• Opportunities to learn, grow, and advance within the company.
• A workplace built on purpose, performance, and adventure.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards throughout the store, ensuring customer focus, compliance, and operational excellence.

Skills

Customer service

Teamwork

Problem solving

Outdoor gear passion

Flexible schedule

Job description

5.11, Inc. in Bloomington, MN is looking for a Sales Supervisor (Shift Lead) to help deliver an exceptional customer experience and lead a fast-paced store team at our Mall of America location. This role offers leadership growth and a chance to make a visible impact in a performance-driven environment.

Join us to foster teamwork, drive operational excellence, support visual standards, and empower associates while enjoying employee discounts on 5.11 gear and a flexible, customer-focused culture.