Shift Lead - Outdoor Gear Retail, Discount

5.11 Tactical; Richfield (MN); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Employee discounts on 5.11 gear

Job summary

5.11 Tactical in Richfield, MN is seeking a Sales Supervisor (Shift Lead) to lead daily store operations and coach associates to deliver an exceptional customer experience.

You will partner with the Store Manager and Assistant Store Manager to uphold merchandising standards, drive a high-energy environment, and foster a culture of teamwork and performance throughout the store. This role offers growth potential in a fast-paced, results-driven setting.

Qualifications

• Retail or customer service experience is required.
• Empowered, enthusiastic, and eager to learn.
• Drive for teamwork, problem-solving, and maintaining high standards.
• Passion for outdoor or fitness gear.
• Flexible schedule and opportunities to grow within the company.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain store standards with customer focus, compliance, and operational excellence.

Skills

Retail experience

Customer service

Teamwork

Problem-solving

Outdoor/fitness gear passion

Job description

5.11 Tactical in Richfield, MN is seeking a Sales Supervisor (Shift Lead) to lead daily store operations and coach associates to deliver an exceptional customer experience.

You will partner with the Store Manager and Assistant Store Manager to uphold merchandising standards, drive a high-energy environment, and foster a culture of teamwork and performance throughout the store. This role offers growth potential in a fast-paced, results-driven setting.