Shift Lead: Outdoor Gear Retail & Customer Experience

5.11 Tactical; Glen Allen (VA); Hybride; USD 20 000 - 24 000; Plein temps

Avantages offerts par ce poste

Employee discount on 5.11 gear

Résumé du poste

5.11, Inc. in Glen Allen, VA is seeking a Sales Supervisor (Shift Lead) to work with the Store Manager to deliver an exceptional customer experience in a high-energy store.

You will lead by example, support merchandising and stock organization, maintain standards, and empower your team to tackle challenges and exceed daily goals in a fast-paced, results-driven environment. This role offers growth opportunities and an employee discount on 5.11 gear.

Qualifications

• Retail or customer service experience, preferably in specialty or performance-driven retail.
• Empowered, enthusiastic, and eager to learn.
• A drive for teamwork, problem-solving, and maintaining high standards.
• Passion for tactical, outdoor, or fitness gear.
• Employee discounts on 5.11 gear.
• Flexible schedule and supportive team environment.
• Opportunities to learn, grow, and advance within the company.
• A workplace built on purpose, performance, and adventure.

Responsabilités

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards throughout the store, ensuring customer focus, compliance, and operational excellence.

Connaissances

Customer service

Teamwork

Problem solving

Flexibility

Description du poste

5.11, Inc. in Glen Allen, VA is seeking a Sales Supervisor (Shift Lead) to work with the Store Manager to deliver an exceptional customer experience in a high-energy store.

You will lead by example, support merchandising and stock organization, maintain standards, and empower your team to tackle challenges and exceed daily goals in a fast-paced, results-driven environment. This role offers growth opportunities and an employee discount on 5.11 gear.