Shift Lead - Outdoor Gear Retail & Customer Experience

5.11; Fenton (MO); In loco; USD 20.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discounts on 5.11 gear

Health, dental, and vision insurance

Descrizione del lavoro

5.11 is seeking a Sales Supervisor (Shift Lead) to work with the Store Manager to deliver an outstanding customer experience and drive a high-energy store environment.

You will lead by example, tackle challenges, and support your team in achieving results in a fast-paced retail setting. This role offers growth opportunities and a chance to influence store operations and customer service at 5.11.

Competenze

• Customer service experience in retail or related field.
• Strong teamwork and collaboration skills.
• Proactive in problem-solving and continuous improvement.
• Eager to learn and grow within the company.

Mansioni

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards throughout the store, ensuring customer focus, compliance, and operational excellence.

Conoscenze

Customer service

Teamwork

Problem-solving

Learning mindset

Descrizione del lavoro

5.11 is seeking a Sales Supervisor (Shift Lead) to work with the Store Manager to deliver an outstanding customer experience and drive a high-energy store environment.

You will lead by example, tackle challenges, and support your team in achieving results in a fast-paced retail setting. This role offers growth opportunities and a chance to influence store operations and customer service at 5.11.