Shift Lead - Outdoor Gear Retail, Growth & Discount

5.11; Midland (TX); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Employee discounts on 5.11 gear

Flexible schedule

Job summary

5.11 is seeking a Sales Supervisor (Shift Lead) to partner with the Store Manager and Assistant Store Manager in delivering exceptional customer experiences. You will lead by example, drive a high-energy store environment, and support your team to meet standards of performance and service.

The role offers opportunities to grow leadership skills in a fast-paced, results-driven setting with a focus on customer satisfaction and brand integrity.

Qualifications

• Retail or customer service experience in specialty or performance-driven retail.
• Empowered and eager to learn.
• Teamwork, problem-solving, and high standards.
• Passion for tactical, outdoor, or fitness gear.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards of customer focus and operational excellence.

Skills

Customer service

Teamwork

Sales

Outdoor gear passion

Job description

5.11 is seeking a Sales Supervisor (Shift Lead) to partner with the Store Manager and Assistant Store Manager in delivering exceptional customer experiences. You will lead by example, drive a high-energy store environment, and support your team to meet standards of performance and service.

The role offers opportunities to grow leadership skills in a fast-paced, results-driven setting with a focus on customer satisfaction and brand integrity.