Shift Lead - Outdoor Gear Retail Leader

5.11; Humble (TX); Sur place; USD 20 000 - 23 000; Plein temps

Avantages offerts par ce poste

Employee discounts on 5.11 gear

Health, dental, and vision insurance

Flexible schedule

401(k) with employer match

Employer-paid basic life and AD&D

Paid Time Off / Holidays / Sick Time

Résumé du poste

5.11 is a purpose-driven lifestyle brand, rooted in performance, durability, and versatility. The Sales Supervisor (Shift Lead) role partners with store leadership to deliver an exceptional customer experience in a fast-paced environment.

You’ll lead by example, coach the team, assist with merchandising and store standards, and help sustain a culture of teamwork and operational excellence. The role offers growth opportunities and a competitive hourly rate with strong benefits.

Qualifications

• Retail or customer service experience, preferably in specialty or performance-driven retail.
• Empowered, enthusiastic, and eager to learn.
• A drive for teamwork, problem-solving, and maintaining high standards.
• Passion for outdoor or fitness gear.

Responsabilités

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards throughout the store, ensuring customer focus, compliance, and operational excellence.

Connaissances

Customer service

Teamwork

Problem-solving

Retail experience

Description du poste

5.11 is a purpose-driven lifestyle brand, rooted in performance, durability, and versatility. The Sales Supervisor (Shift Lead) role partners with store leadership to deliver an exceptional customer experience in a fast-paced environment.

You’ll lead by example, coach the team, assist with merchandising and store standards, and help sustain a culture of teamwork and operational excellence. The role offers growth opportunities and a competitive hourly rate with strong benefits.