Shift Lead: Outdoor Gear Retail & Growth

5.11; Laredo (TX); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Employee discounts on 5.11 gear

Job summary

5.11 is searching for a Sales Supervisor (Shift Lead) to partner with the Store Manager and Assistant Store Manager. You will lead by example, drive a high-energy culture, and empower your team to deliver outstanding customer experiences in a fast-paced retail setting.

The role emphasizes teamwork, problem-solving, and maintaining high standards while supporting merchandising and stock organization. A passion for outdoor or fitness gear is a plus, with employee discounts and growth opportunities

Qualifications

• Industry experience in retail or customer service roles.
• Demonstrated teamwork and problem-solving abilities.
• Enthusiastic and eager to learn in a fast-paced environment.
• Passion for outdoor or fitness gear is a plus.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards store-wide for customer focus, compliance, and operations.

Skills

Retail experience

Customer service

Teamwork

Problem solving

Job description

5.11 is searching for a Sales Supervisor (Shift Lead) to partner with the Store Manager and Assistant Store Manager. You will lead by example, drive a high-energy culture, and empower your team to deliver outstanding customer experiences in a fast-paced retail setting.

The role emphasizes teamwork, problem-solving, and maintaining high standards while supporting merchandising and stock organization. A passion for outdoor or fitness gear is a plus, with employee discounts and growth opportunities