Shift Lead: Operations & Service Supervisor

guernseysonic; Piedmont (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Guernsey Sonic in Missouri is seeking a hands-on team member to perform, lead, and supervise daily restaurant operations across multiple stations to ensure quality service. The role includes training new hires, maintaining policies, and upholding sanitation standards in a fast-paced environment.

The position requires flexible hours—minimum 30 hours per week with nights, weekends, and holidays. Strong communication, leadership, and multi-tasking skills are essential for success.

Qualifications

• General restaurant or retail knowledge.
• Basic math and reading skills.
• Effective verbal and written communication skills.
• Ability to follow directions.
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills.

Responsibilities

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform regular cleaning and sanitation duties, including trash disposal, mopping, sweeping, dishes, wiping counters, and cleaning equipment
• Regular attendance
• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required
• Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Skills

Restaurant knowledge

Math skills

Reading skills

Verbal communication

Written communication

Follow directions

Multi-tasking

Leadership

Time management

Conflict resolution

Job description

Guernsey Sonic in Missouri is seeking a hands-on team member to perform, lead, and supervise daily restaurant operations across multiple stations to ensure quality service. The role includes training new hires, maintaining policies, and upholding sanitation standards in a fast-paced environment.

The position requires flexible hours—minimum 30 hours per week with nights, weekends, and holidays. Strong communication, leadership, and multi-tasking skills are essential for success.