Shift Lead: Operations, Training & Guest Service

guernseysonic; Portsmouth (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Guernsey Sonic in Portsmouth, OH is seeking a team-oriented supervisor to lead restaurant operations and ensure quality service. You will oversee station duties across fountain, grill, front/drive-thru segments and support new employee training.

The role requires regular shift leadership, adherence to company standards, and effective communication. Expect minimum 30 hours per week with nights, weekends and holidays as needed.

Qualifications

• Experience in general restaurant or retail operations.
• Ability to perform basic math and read instructions.
• Strong verbal and written communication skills.
• Ability to multi-task and lead a team.

Responsibilities

• Lead, supervise, and perform station duties as assigned.
• Assist with new employee orientation and training.
• Ensure compliance with policies and sanitation standards.
• Conduct regular shift meetings and report issues to MOD.
• Move and stock food products up to 50 pounds.
• Maintain attendance and perform other duties as required.

Skills

General restaurant knowledge

Retail knowledge

Basic math skills

Reading skills

Verbal communication

Written communication

Following directions

Multitasking

Leadership

Time management

Conflict resolution

Job description

Guernsey Sonic in Portsmouth, OH is seeking a team-oriented supervisor to lead restaurant operations and ensure quality service. You will oversee station duties across fountain, grill, front/drive-thru segments and support new employee training.

The role requires regular shift leadership, adherence to company standards, and effective communication. Expect minimum 30 hours per week with nights, weekends and holidays as needed.