Shift Lead & Operations Coach

ANCHOR POINT MANAGEMENT GROUP; Prairie du Chien (WI); On-site; USD 19,000 - 23,000; Full time

Job summary

ANCHOR POINT MANAGEMENT GROUP is seeking an Assistant General Manager for a Taco Bell unit in Prairie Du Chien, WI. The AGM will supervise operations, coach staff, and ensure clean, fast, and friendly service.

You will hands-on train employees, manage shifts, and maintain financial controls, with responsibilities spanning opening/closing, scheduling, and compliance. Competitive hourly pay and growth opportunities.

Qualifications

• Must be at least 18 years old or older.
• High school diploma or GED is required.
• Legal right to work in the United States.
• Basic math and reading skills.
• Excellent oral and written communication skills.
• Ability to learn quickly with a can-do attitude.
• Comes to work with good hygiene.
• Has reliable transportation and can arrive to work on time.
• Demonstrated ability to maintain financial controls and coach and train employees.
• A positive, friendly, and courteous attitude.

Responsibilities

• Greet customers with a friendly demeanor and accurately take their orders.
• Prepare and package food and drink products according to restaurant standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain the cleanliness and sanitation of the restaurant including back of house, lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.
• Offer ongoing coaching and feedback to team members.
• Find, hire, and develop Taco Bell employees and guide new team members during onboarding.
• Assist with any safety concerns in the workplace.
• Report any serious issues to their manager and HR as needed.
• Conduct daily food safety and prep audits.
• Conduct daily inventory monitoring, performance and share responsibility for cash procedures.
• Assist with schedule creation and deploying the team appropriately.
• Monitor speed of service and resolve bottlenecks to achieve goals.
• Monitor inventory and food preparation on a daily basis to adhere to company standards.
• Be responsible for daily inventory, deliveries, restaurant opening and closing, and daily adjustments to shift staffing and crew deployment.
• Analyze sales, labor, inventory, and controllable expenses on a continual basis and take corrective action to meet or achieve margins and sales targets.
• Maintain day‑to‑day responsibility for cash procedures such as bank deposits, making change, opening and closing the safe, and audits.
• Assist the RGM to maintain proper time‑keeping and payroll procedures.

Skills

Customer service

Communication

Cash handling

Reliability

Time management

Education

High school diploma or GED

Job description

ANCHOR POINT MANAGEMENT GROUP is seeking an Assistant General Manager for a Taco Bell unit in Prairie Du Chien, WI. The AGM will supervise operations, coach staff, and ensure clean, fast, and friendly service.

You will hands-on train employees, manage shifts, and maintain financial controls, with responsibilities spanning opening/closing, scheduling, and compliance. Competitive hourly pay and growth opportunities.