Assistant General Manager — Restaurant Ops Lead

Anchor Point Management Group; Kaukauna (WI); On-site; USD 19,000 - 23,000; Full time

Job summary

Anchor Point Management Group is seeking an Assistant General Manager for a Taco Bell unit in Kaukauna, WI. The AGM will provide operating coverage during hours of operation and supervise daily activities to ensure a clean, welcoming, efficient, and profitable restaurant.

Responsibilities include coaching staff, managing shifts, and upholding cash procedures while supporting the RGM in payroll and timekeeping processes. The role demands strong communication, reliability, and a can-do attitude.

Qualifications

• Must be at least 18 years old.
• Strong preference for internal promote who has completed all required learning zone training and certiications.
• High school diploma or GED is required.
• Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service-related business.
• Legal right to work in the United States.
• Have open availability and the ability to work flexible hours and all shifts as needed.
• Basic math and reading skills.
• Excellent oral and written communication skills
• Ability to learn quickly with a can-do attitude.
• Comes to work with good hygiene.
• Has reliable transportation and able to arrive to work on time.
• Demonstrated ability to maintain financial controls and coach and train employees.
• A positive, friendly, and courteous attitude.

Responsibilities

• Greet customers with a friendly demeanor and accurately take their orders.
• Prepare and package food and drink products according to restaurant standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain the cleanliness and sanitation of the restaurant including back of house, lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.
• Offers ongoing coaching and feedback to team members.
• Find, hire, and develop Taco Bell employees and guide new team members during onboarding.
• Assist with any safety concerns in the workplace.
• Reports any serious issues to their manager and HR as needed.
• Conducts food safety and prep audits daily.
• Conducts daily inventory monitors performance and shares responsibility for cash procedures.
• Assist with schedule creation and deploying the team correctly.
• Monitor speed of service and resolve bottlenecks to achieve goals.
• Monitors inventory and food preparation on a daily basis to adhere to company standards.
• Responsible for daily inventory, deliveries, restaurant opening and closing, and daily adjustments to shift staffing and crew deployment.
• Analyzes sales, labor, inventory, and controllable expenses on a continual basis and takes corrective action to meet or achieve margins and sales targets. Maintains day to day responsibility for cash procedures such as bank deposits, making change, opening and closing the safe, and audits. Assist the RGM to maintain proper time keeping and payroll procedures.

Skills

Excellent communication skills

Team leadership

Customer service oriented

Punctuality and reliability

Education

High school diploma or GED

Job description

Anchor Point Management Group is seeking an Assistant General Manager for a Taco Bell unit in Kaukauna, WI. The AGM will provide operating coverage during hours of operation and supervise daily activities to ensure a clean, welcoming, efficient, and profitable restaurant.

Responsibilities include coaching staff, managing shifts, and upholding cash procedures while supporting the RGM in payroll and timekeeping processes. The role demands strong communication, reliability, and a can-do attitude.