Restaurant Shift Lead & Ops Coach

Anchor Point Management Group; Ashwaubenon (WI); On-site; USD 19,000 - 23,000; Full time

Job summary

Anchor Point Management Group is seeking an Assistant General Manager for a Taco Bell unit in Ashwaubenon, WI. The AGM provides coverage of operating hours and supervises day-to-day operations to ensure clean, hospitable, accurate, and profitable performance.

The role trains employees, handles guest needs, schedules staff, and upholds safety and cash-control procedures. Strong leadership and communication are essential for success in this fast-paced setting.

Qualifications

• Must be at least 18 years old or older.
• High school diploma or GED is required.
• Minimum of 6 months in a shift management or supervisory role.
• Legal right to work in the United States.
• Open availability and ability to work flexible hours and all shifts.
• Basic math and reading skills.
• Excellent oral and written communication skills.
• Ability to learn quickly with a can-do attitude.
• Good hygiene and reliable transportation.
• Demonstrated ability to maintain financial controls and coach/train employees.

Responsibilities

• Greet customers with a friendly demeanor and accurately take their orders.
• Prepare and package food and drink products according to restaurant standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain the cleanliness and sanitation of the restaurant including back of house, lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.
• Offer ongoing coaching and feedback to team members.
• Find, hire, and develop Taco Bell employees and guide new team members during onboarding.
• Assist with safety concerns and report issues to manager/HR.
• Conduct food safety and prep audits daily.
• Monitor inventory and cash procedures and assist with schedule creation.
• Monitor speed of service and resolve bottlenecks to achieve goals.
• Oversee daily inventory, deliveries, opening/closing, and shift staffing adjustments.
• Analyze sales, labor, inventory, and controllable expenses and take corrective actions.

Skills

Shift management

Supervisory experience

Communication skills

Financial controls

Education

High school diploma or GED

Job description

Anchor Point Management Group is seeking an Assistant General Manager for a Taco Bell unit in Ashwaubenon, WI. The AGM provides coverage of operating hours and supervises day-to-day operations to ensure clean, hospitable, accurate, and profitable performance.

The role trains employees, handles guest needs, schedules staff, and upholds safety and cash-control procedures. Strong leadership and communication are essential for success in this fast-paced setting.