Shift Lead & Operations Coach

Zenapply; Idaho Falls (ID); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Zenapply is seeking a Shift Lead to help guide a small team in Idaho Falls, ensuring smooth daily operations in the absence of the General Manager. The role emphasizes quality assurance, coaching, and consistent workflow.

The Shift Lead will collaborate with store staff to uphold service standards, train peers, and maintain organization of daily tasks to support store performance. Ideal candidates bring leadership experience in retail and a proactive approach to problem-solving, communication,

Qualifications

• Experience leading a small team in a retail or service environment.
• Ability to coach and develop staff with a focus on quality and consistency.
• Strong communication and problem-solving skills.

Responsibilities

• Guide fellow staff to success in daily operations.
• Maintain store operations in the absence of the General Manager.
• Oversee quality assurance and workflow organization.

Skills

Leadership

Staff training

Quality assurance

Job description

Zenapply is seeking a Shift Lead to help guide a small team in Idaho Falls, ensuring smooth daily operations in the absence of the General Manager. The role emphasizes quality assurance, coaching, and consistent workflow.

The Shift Lead will collaborate with store staff to uphold service standards, train peers, and maintain organization of daily tasks to support store performance. Ideal candidates bring leadership experience in retail and a proactive approach to problem-solving, communication,