Shift Lead: Guest Experience & Team Coach

The Teton Group/C&H Holdings Inc.; Idaho Falls (ID); On-site; USD 30,000 - 45,000; Full time

Job summary

A local restaurant group in Idaho Falls is seeking a proactive Shift Lead to manage daily operations. The role demands leading team members, maintaining high standards of food safety, and ensuring excellent guest experiences. Ideal candidates will be proficient in all crew roles, capable of resolving issues, and fostering a positive work environment. Successful applicants will contribute to customer service excellence while supporting the overall restaurant efficiency.

Qualifications

• Proficient in all crew-level positions.
• Ability to lead and manage teams effectively.
• Strong guest service and problem-solving skills.

Responsibilities

• Lead and manage restaurant operations during scheduled shifts.
• Supervise team members to maintain service standards.
• Handle guest complaints professionally as needed.

Job description

A local restaurant group in Idaho Falls is seeking a proactive Shift Lead to manage daily operations. The role demands leading team members, maintaining high standards of food safety, and ensuring excellent guest experiences. Ideal candidates will be proficient in all crew roles, capable of resolving issues, and fostering a positive work environment. Successful applicants will contribute to customer service excellence while supporting the overall restaurant efficiency.