Shift Lead (Miss J's)

LV Petroleum; Missoula (MT); On-site; USD 35,000 - 41,000; Full time

Benefits offered by this job

Competitive weekly pay

Flexible scheduling

Opportunities for growth and promotion

Health, dental, and vision benefits

Paid time off

Job summary

LV Petroleum is seeking a Shift Lead for Miss J's Cafe at our travel center in Missoula, MT. You will supervise the team, ensure quality food preparation, and deliver excellent customer service during fast-paced shifts.

This role supports inventory, cash handling, and adherence to health and safety standards while promoting a positive, team-oriented work environment. The ideal candidate has 1–2 years in food service or retail with supervisory experience and strong communication skills, plus

Qualifications

• High school diploma or equivalent; additional education in food service management is a plus.
• 1–2 years of experience in food service or retail, with leadership or supervisory experience preferred.
• Strong leadership and communication skills.
• Ability to resolve customer issues in a calm and professional manner.

Responsibilities

• Team Management: Supervise staff during shifts, providing direction, training, and support.
• Customer Service: Ensure customers receive prompt, friendly service, and address any concerns or issues.
• Food Quality Control: Oversee food preparation and presentation to ensure high-quality standards are met.
• Inventory Management: Assist in monitoring and managing inventory levels, including ordering supplies as necessary.
• Cash Handling: Ensure accurate cash register operations and financial reporting at the end of each shift.
• Health and Safety Standards: Maintain compliance with health regulations and safety protocols.
• Operational Communication: Communicate effectively with management and team members regarding operational needs and improvements.

Skills

Team Leadership

Communication

Customer Service

Training & Development

Education

High School Diploma or equivalent

Food Service Management education (nice to have)

Job description

LV Petroleum is looking for a Shift Lead at Miss J's Cafe location within our fast-paced travel center. This role involves supervising the team, ensuring quality food preparation, and delivering exceptional customer service. The Shift Lead will assist in maintaining inventory levels, managing cash transactions, and upholding health and safety standards. This position requires strong leadership and communication skills to foster a positive environment for both customers and team members.

Key Responsibilities:

1. Team Management: Supervise staff during shifts, providing direction, training, and support.
2. Customer Service: Ensure customers receive prompt, friendly service, and address any concerns or issues.
3. Food Quality Control: Oversee food preparation and presentation to ensure high-quality standards are met.
4. Inventory Management: Assist in monitoring and managing inventory levels, including ordering supplies as necessary.
5. Cash Handling: Ensure accurate cash register operations and financial reporting at the end of each shift.
6. Health and Safety Standards: Maintain compliance with health regulations and safety protocols.
7. Operational Communication: Communicate effectively with management and team members regarding operational needs and improvements.

• High school diploma or equivalent; additional education in food service management is a plus.
• 1-2 years of experience in food service or retail, with leadership or supervisory experience preferred.
• Strong leadership and team-building skills.
• Excellent communication skills, both verbal and written.
• Ability to resolve customer issues in a calm and professional manner.
• Basic knowledge of food safety practices and inventory management.
• Flexible availability, including the ability to work nights, weekends, and holidays as needed.

Physical Requirements:

• Must be able to stand for long periods and lift items weighing up to 50 pounds.
• Ability to perform repetitive motions such as cooking, assembling, and serving food products.

• Competitive weekly pay
• Flexible scheduling
• Opportunities for growth and advancement
• Fast-paced, team-oriented work environment
• Health, dental, and vision benefits available for eligible team members
• Paid time off for eligible employees