Shift Lead (Miss J's)

LV Petroleum LLC; Missoula (MT); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive weekly pay

Flexible scheduling

Opportunities for growth and promotion

Fast-paced, team-oriented environment

Health, dental, vision benefits

Paid time off

Job summary

LV Petroleum LLC is seeking a Shift Lead for Miss J's Cafe in Missoula, MT. You will supervise the team, ensure quality food preparation, and deliver excellent customer service in a fast-paced travel center environment.

The role requires 1–2 years in food service with leadership experience, strong communication, and a can-do attitude. Flexible availability including nights, weekends, and holidays is preferred.

Qualifications

• High school diploma required or equivalent.
• 1–2 years in food service or retail with some leadership experience preferred.
• Strong leadership and team-building skills.
• Excellent verbal and written communication.
• Ability to resolve customer issues calmly and professionally.
• Basic knowledge of food safety practices and inventory management.

Responsibilities

• Supervise staff during shifts, providing direction and support.
• Ensure prompt, friendly customer service and address concerns.
• Oversee food preparation and presentation to maintain quality.
• Assist in monitoring inventory and ordering supplies.
• Maintain accurate cash handling and end-of-shift reporting.
• Uphold health and safety standards and regulatory compliance.
• Communicate operational needs and improvements with management and team.

Skills

Leadership

Communication

Inventory management

Cash handling

Health & safety

Team supervision

Education

High school diploma

Job description

LV Petroleum is looking for a Shift Lead at Miss J's Cafe location within our fast-paced travel center. This role involves supervising the team, ensuring quality food preparation, and delivering exceptional customer service. The Shift Lead will assist in maintaining inventory levels, managing cash transactions, and upholding health and safety standards. This position requires strong leadership and communication skills to foster a positive environment for both customers and team members.

Key Responsibilities:

1. Team Management: Supervise staff during shifts, providing direction, training, and support.
2. Customer Service: Ensure customers receive prompt, friendly service, and address any concerns or issues.
3. Food Quality Control: Oversee food preparation and presentation to ensure high-quality standards are met.
4. Inventory Management: Assist in monitoring and managing inventory levels, including ordering supplies as necessary.
5. Cash Handling: Ensure accurate cash register operations and financial reporting at the end of each shift.
6. Health and Safety Standards: Maintain compliance with health regulations and safety protocols.
7. Operational Communication: Communicate effectively with management and team members regarding operational needs and improvements.

• High school diploma or equivalent; additional education in food service management is a plus.
• 1-2 years of experience in food service or retail, with leadership or supervisory experience preferred.
• Strong leadership and team-building skills.
• Excellent communication skills, both verbal and written.
• Ability to resolve customer issues in a calm and professional manner.
• Basic knowledge of food safety practices and inventory management.
• Flexible availability, including the ability to work nights, weekends, and holidays as needed.

Physical Requirements:

• Must be able to stand for long periods and lift items weighing up to 50 pounds.
• Ability to perform repetitive motions such as cooking, assembling, and serving food products.

• Competitive weekly pay
• Flexible scheduling
• Opportunities for growth and advancement
• Fast-paced, team-oriented work environment
• Health, dental, and vision benefits available for eligible team members
• Paid time off for eligible employees