Shift Lead: Mentor, Drive Team & Store Growth

Starbucks Corp.; Quincy (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Tuition coverage

Paid time off

Job summary

Starbucks Coffee Company in Quincy, MA is seeking a shift manager to lead with purpose, mentor a team, and ensure a welcoming store environment for the community. You’ll oversee daily operations, coach partners, and prepare for the next step in your Starbucks journey.

This role rewards a year of retail or customer service management, or four years in US Military service, with strong organizational and interpersonal skills and opportunities in a multi-million dollar business.

Qualifications

• 1 year retail or customer service management experience.
• 2 years preferred OR 4+ years US Military service.
• 1 year supervising others.
• Strong organizational, interpersonal and problem solving skills.
• Entrepreneurial mindset with sales focus.

Responsibilities

• Lead store team and manage daily operations.
• Mentor and train partners to deliver excellent customer service.
• Prepare for the next step in your Starbucks journey.
• Create a welcoming space for the community.

Skills

Retail management

Leadership

Team coaching

Customer service

Organizational skills

POS operation

Education

High school diploma or equivalent

Tools

Point of Sale (POS)

Job description

Starbucks Coffee Company in Quincy, MA is seeking a shift manager to lead with purpose, mentor a team, and ensure a welcoming store environment for the community. You’ll oversee daily operations, coach partners, and prepare for the next step in your Starbucks journey.

This role rewards a year of retail or customer service management, or four years in US Military service, with strong organizational and interpersonal skills and opportunities in a multi-million dollar business.