Shift Manager: Lead Coffee Team & Customer Experience

Starbucks Corp.; Lexington (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Basic life insurance

Paid time off

401(k) employer match

Tuition assistance

Stock program (S.I.P.)

Equity program

Job summary

Starbucks Coffee Company in Lexington, MA is seeking a Shift Manager who will lead with purpose, mentor teammates, and prepare for the next step in your Starbucks journey. You’ll run daily store operations, ensure exceptional customer experience, and help drive a multi-million dollar business.

The role requires at least one year of retail or customer service management, with two years preferred, or 4+ years of US military service.

Qualifications

• 1 year retail / customer service management experience
• 2 years preferred OR 4+ years of US military service
• 1 year supervising the work of others, teambuilding, coaching
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment

Responsibilities

• Lead shift operations and guest experience.
• Mentor and coach team members.
• Help run a multi-million dollar store business and create a welcoming space for the community.

Skills

Leadership

Team building

Coaching

Problem solving

Organizational skills

Interpersonal skills

Job description

Starbucks Coffee Company in Lexington, MA is seeking a Shift Manager who will lead with purpose, mentor teammates, and prepare for the next step in your Starbucks journey. You’ll run daily store operations, ensure exceptional customer experience, and help drive a multi-million dollar business.

The role requires at least one year of retail or customer service management, with two years preferred, or 4+ years of US military service.