Shift Leader: Mentor Teams & Craft Moments

Starbucks; Worcester (MA); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Tuition coverage

401(k) with employer match

Health insurance

Paid time off

Job summary

Starbucks Worcester, MA is seeking a Shift Manager to lead daily store operations, mentor partners, and deliver the exceptional service Starbucks is known for. You will supervise a small team, manage opening and closing routines, and ensure store standards, safety, and quality are maintained while driving sales and guest satisfaction.

Ideal candidates bring 1 year of retail or customer service management (or 4+ years in US military service), strong coaching skills, and a business-minded,

Qualifications

• One year retail / customer service management experience, two years preferred OR 4+ years of US Military service
• One year supervising the work of others, teambuilding, coaching
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment

Responsibilities

• Lead a team and manage shift operations
• Provide excellent customer service
• Ensure store standards, safety and quality
• Mentor and train partners to deliver the Starbucks experience

Skills

Leadership

Team management

Customer service

Operations

Job description

Starbucks Worcester, MA is seeking a Shift Manager to lead daily store operations, mentor partners, and deliver the exceptional service Starbucks is known for. You will supervise a small team, manage opening and closing routines, and ensure store standards, safety, and quality are maintained while driving sales and guest satisfaction.

Ideal candidates bring 1 year of retail or customer service management (or 4+ years in US military service), strong coaching skills, and a business-minded,