Shift Lead - Membership & Guest Experience

MODWASH LLC; United States; On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Base pay + commission

Paid training

Free car washes

Team environment

Career growth

401K match

Health/Dental/Vision

Job summary

ModWash is seeking a Key Holder to oversee daily operations at a ModWash location, including opening and closing site responsibilities, and to lead a team toward delivering outstanding guest experiences.

In this role you’ll educate customers on the value of unlimited wash memberships and help guests choose the best package. You’ll drive sales, maintain brand standards, ensure safety, and coordinate with teammates to meet goals.

Qualifications

• Strong customer service skills with a friendly attitude.
• Ability to educate customers on membership benefits.
• Comfortable working in a fast-paced environment.
• Willingness to lead a team and drive sales.

Responsibilities

• Open and close site responsibilities as scheduled.
• Greet customers and deliver outstanding service.
• Sell ModWash memberships and packages to guests.
• Maintain on-site equipment and safety standards.
• Coordinate with teammates to achieve sales goals.

Skills

Customer service

Sales experience

Communication

Team motivation

Flexible schedule

Job description

ModWash is seeking a Key Holder to oversee daily operations at a ModWash location, including opening and closing site responsibilities, and to lead a team toward delivering outstanding guest experiences.

In this role you’ll educate customers on the value of unlimited wash memberships and help guests choose the best package. You’ll drive sales, maintain brand standards, ensure safety, and coordinate with teammates to meet goals.