Shift Lead: Guest Experience & Membership Sales

Paycom - ATS; Toms River (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free employee car washes

401K match

Medical, Dental and Vision Insurance

Job summary

ModWash is hiring a Key Holder to run daily site operations, including opening and closing duties, while driving membership sales and ensuring an outstanding guest experience. You will train and guide teammates, maintain equipment, and uphold safety and cleanliness standards.

This role emphasizes energetic customer interactions and teamwork to grow the ModWash brand. Ideal candidates bring strong customer service and sales experience, exceptional communication, and the ability to work flexible

Qualifications

• Experience in customer service or sales is a plus.
• Excellent communication and interpersonal skills.
• Willing to work evenings and weekends.
• Physically able to perform duties outdoors in all weather.

Responsibilities

• Deliver outstanding customer service and greet guests with a smile.
• Actively sell ModWash memberships and packages.
• Educate guests on value of memberships and guide selection.
• Open and close site as scheduled and maintain site standards.
• Oversee safety and productivity of team members and breaks.
• Ensure facilities are clean and presentable and equipment is maintained.

Skills

Customer service

Sales experience

Communication skills

Team motivation

Flexibility

Job description

ModWash is hiring a Key Holder to run daily site operations, including opening and closing duties, while driving membership sales and ensuring an outstanding guest experience. You will train and guide teammates, maintain equipment, and uphold safety and cleanliness standards.

This role emphasizes energetic customer interactions and teamwork to grow the ModWash brand. Ideal candidates bring strong customer service and sales experience, exceptional communication, and the ability to work flexible